SRETURN AND REFUND POLICY
- For products without personalized information: Customers can request an exchange for an item of equal value or return the item for a refund. Customers are responsible for paying the shipping fees for returns or exchanges.
- For products with personalized information: For items where customers can request personalized details such as names, logos, added or removed details, and patterns, we do not accept returns or refunds unless the error is on our part (for example, the product size does not match the size chart description, or the personalized information does not match the customer's order details). Please carefully check the product size chart before placing an order. We are not responsible for customers choosing the wrong size for personalized products.Â
- Please refer to our return and refund policy for detailed instructions.