Returns and Refunds Policy

FUNSTUFFPRINT: Our 30-Day Return & Exchange Policy

At FUNSTUFFPRINT, your satisfaction is our top priority! We want you to love your purchase. If for any reason you're not completely pleased, we offer a 30-day return policy from the date you receive your item. Please review the conditions and guidelines below to ensure a smooth return process.

Return Eligibility

To be eligible for a return or exchange, please ensure the following conditions are met:

  • Timeframe: You must initiate the return within 30 days of receiving your product.

  • Condition: Items must be in their original, unused condition and original packaging, with all original tags still attached.

  • Usage: Products must not have been washed, worn, or used in any way.

Exchanges and Refunds

Our policy on exchanges and refunds differs based on whether your product is personalized or not:

For Non-Personalized Products:

  • Products without custom names, numbers, or unique design elements can be exchanged for an item of equal value or returned for a full refund.

  • If you choose an exchange for an item that is more expensive, you'll be responsible for paying the price difference.

  • Customers are responsible for all shipping fees associated with returns or exchanges for non-personalized items.

For Personalized Products:

  • Due to the unique, custom nature of these items, we do not accept returns or offer refunds for personalized products (e.g., items with custom names, logos, added/removed elements, or specific patterns) unless the error is on our part.

  • Errors on our part include instances where:

    • The product size does not match our size chart description.

    • The personalized information on the product does not match the details you provided in your order.

  • Please review the product size chart very carefully before placing your order. We cannot be held responsible for incorrect size choices made by customers for personalized products.

  • If you believe there's an error on our part:

    • For incorrect personalized information, please contact us with a clear photo showing the error (e.g., wrong spelling).

    • For products that do not match the size chart, please provide a photo of the product laid flat with a measuring tape clearly indicating the dimensions that differ from our size chart.

  • This photographic evidence is essential for our production department to identify errors and process a suitable replacement or refund for you promptly.

How to Return Your Purchase

To initiate a return or exchange:

  1. Contact Us: Reach out to our dedicated customer support team using the contact information below.

  2. Guidance: Our team will guide you through the return process and provide you with the correct return address.

  3. Processing: Once we receive your returned parcel at our fulfillment center, it will be inspected. This inspection typically takes within 72 hours of receipt.

  4. Refund: If the returned item meets our eligibility criteria, your refund will be processed promptly. Please note that the time it takes for funds to be credited back to your account may vary depending on your financial institution.

Contact Us

If you have any questions or concerns about your purchase, or if you received a product with an issue, please don't hesitate to contact our customer support team.

For product issues, please email us with clear photos describing the problems, and we will work to provide a satisfactory solution.

  • Email: info@funstuffprint.com

  • Phone Support (messages only): +1-623-250-6734

  • U.S. Warehouse Address: 3250 Eastmoreland Dr N, Oregon, OH 43616, United States

  • Head Office Address: 864 An Duong Vuong, Quang Phu Ward, Thanh Hoa City, Thanh Hoa Province, Vietnam.