Payment Method

We provide various convenient payment methods for our customers:

Credit & Debit Cards:

  • Accepted Cards: We accept all major credit and debit cards, including Visa, Mastercard, and American Express
  • Checkout Process: Select your preferred credit or debit card option during checkout. We ensure your card's security with advanced measures and coordinate with your bank during the order process.

PayPal:

  • Payment Process: For PayPal payments, you will be redirected to PayPal’s payment page to log in with your username and password.
  • Currency Conversion: If PayPal does not support your currency, the payment will automatically convert to US dollars.
  • Payment Options: PayPal offers two payment methods:
    • Direct payment through PayPal.
    • Payment using your credit card (Visa, MasterCard, Discover, American Express), debit card, or e-check (bank account).

Important Note: We recommend avoiding gift cards or prepaid cards, as they can complicate the refund process.

Payment FAQ:

Why do credit card payments sometimes fail?

  • International Authorization: Your card may not be authorized for international transactions. Contact your bank for assistance.
  • Insufficient Balance: Your card may have insufficient funds.
  • Card Acceptance: Our system might not accept certain cards. Try using a different one.
  • Incorrect Information: Ensure all card details (number, CVC code, etc.) are entered correctly.

How can I resolve payment issues?

  • Alternative Card: Try using a different card and ensure that the shipping and billing information match.

Why is my payment still pending after I have paid?

  • Pending Payment: The payment might not have been processed successfully. Once the payment is received, the order status will change to 'Paid.' If the payment has been deducted but the order status remains 'Pending,' contact us via email for assistance.

How secure is my payment?

  • Secure Methods: We use secure online payment methods. For Visa and MasterCard, we employ 3-D Secure technology (Verified by Visa and MasterCard Secure Code) to protect against unauthorized card use. When paying by credit card, a new window will request your personal security code, and your financial institution will authenticate the transaction.

How do I know if my payment has been received?

  • Payment Confirmation: Check your order status for payment confirmation. Additionally, your bank will send a confirmation email once the payment is processed.

The website is jointly operated by FUKAHOME LLC registered address at No. 97 Ngo Sy Lien, Tan Son Ward, Thanh Hoa City, Thanh Hoa Province, Vietnam

and BLUE STAR TRADING LIMITED registered at RM C，6/F，WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK.